Odyssey
House

Welcome to our website

This document contains the terms and conditions that govern your use of our website and the services we offer. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or services.

Who we are

We are a Not-for-profit organization that provides health-related services and products. We are committed to protecting the privacy and security of your personal health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable laws and regulations. We are also a business associate of your health care provider, which means that we have a contractual obligation to safeguard your PHI on behalf of your provider.

What we do

We offer a variety of services and products, some of which may help you manage your health and wellness and/or assist you with helpful resources for other areas of life . These include, but are not limited to, online platforms, mobile applications, wearable devices, coaching programs, educational materials, and newsletters. Some of these services and products may require you to create an account and provide us with certain information, such as your name, email address, phone number, date of birth, gender, height, weight, medical history, and health goals. We use this information to provide you with personalized and tailored services and products that suit your needs and preferences. We may also use this information to communicate with you, improve our services and products, conduct research and analysis, and comply with legal and regulatory obligations.

How we protect your PHI

We take the security of your PHI very seriously. We use various technical, administrative, and physical safeguards to protect your PHI from unauthorized access, use, disclosure, modification, or destruction. These include, but are not limited to, encryption, firewalls, passwords, access controls, audits, and backups. We also train our staff and contractors on how to handle your PHI in a secure and confidential manner. We only share your PHI with your health care provider, other business associates, or third parties as permitted or required by law, or as authorized by you. We do not sell, rent, or trade your PHI for any purpose.

How you can access and control your PHI

You have the right to access, review, correct, update, delete, or request a copy of your PHI that we maintain. You can do this by logging into your account, contacting your health care provider, or contacting us directly. You also have the right to opt out of receiving marketing or promotional communications from us, or to revoke your consent to share your PHI with us or any third party. You can do this by following the instructions in the communications, changing your account settings, or contacting us directly. You also have the right to file a complaint with us or the U.S. Department of Health and Human Services if you believe that we have violated your privacy rights.

How we may change these terms

We may change these terms from time to time to reflect changes in our services and products, legal and regulatory requirements, or best practices. We will notify you of any material changes by posting the updated terms on our website, sending you an email, or displaying a notice on our website or services. Your continued use of our website or services after the effective date of the changes constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using our website or services.

How to contact us

If you have any questions, comments, or concerns about these terms or our privacy practices, please contact us at:

Viability Inc.
60 Brookdale Drive
Springfield, Massachusetts 01104
413.781.5359
info@viability.org

Cookies Disclaimer

This website uses cookies to improve your browsing experience and to collect anonymous data for analytics purposes. Cookies are small pieces of data that are stored on your device when you visit a website. They help us to remember your preferences, enhance the functionality of the website, and measure the traffic and performance of the website. You can choose to accept or reject some or all of these cookies by adjusting your browser settings or clicking on the cookie banner at the bottom of the page. Please note that some cookies are essential for the operation of the website and cannot be disabled. For more information about how we use cookies and how we protect your privacy, please read our privacy policy. By using this website, you consent to the use of cookies as described in this disclaimer.

Privacy Disclaimer

This website is owned and operated by Viability, a HIPPA compliant company that provides inclusion services to individuals with disabilities and other disadvantages. The information and content on this website are for general informational purposes only and do not constitute medical, legal, or professional advice. The views and opinions expressed on this website are those of the authors and do not necessarily reflect the official policy or position of Viability or any of its affiliates.

Viability strives to make this website accessible to all visitors, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1. However, we cannot guarantee that this website will be compatible with every device, browser, or assistive technology. If you encounter any accessibility issues while using this website, please contact us at {email address} or {phone number} and we will do our best to assist you.

This website may be used for confidential medical information under HIPPA. It is our policy and duty as a healthcare entity to not share your confidential information. For more information, visit the Dissemination, forwarding, printing or copying of confidential information from this website without prior consent is strictly prohibited.

By using this website, you agree to the terms and conditions of this disclaimer and our privacy policy. If you do not agree to these terms, please do not use this website. We reserve the right to modify or update this disclaimer at any time without prior notice. Please check this page periodically for any changes.